Shipping policy

At Kristalen Jewels, every piece is thoughtfully prepared and packaged with the utmost care to ensure it arrives beautifully and securely.

Order Processing

All orders are carefully processed within 1–3 business days, excluding weekends and holidays.

Delivery Timeframes

• United States: Estimated delivery within 5–10 business days
• International Orders: Estimated delivery within 10–20 business days, depending on destination

Please note that delivery times may vary due to customs procedures or carrier-related factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout and reflect your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details so you may follow your package every step of the way.

Delays & Exceptions

While we strive for timely delivery, occasional delays may occur during peak seasons or unforeseen circumstances. We appreciate your patience and understanding.

Should you have any questions regarding your order, our customer care team is always happy to assist you through the chat or email at info@kristalenjewels.com.